Frequently Asked Questions
When you purchase a template from Northland Creative, you will get instant access to our training materials and a step by step set up guide.
Within 48 hours of purchase we will send you an invitation to accept your new template. When you accept, the template will come as a new website with a free trial to allow you time to get your website updated with your images and content.
Your template will be delivered to you as a new website in your Squarespace dashboard, so you will end up with two websites. Once you receive the new template you can manually add your old content as necessary into your new website and once you launch your new site, you could cancel your old subscription.
Yes! It is important that your new site is fully representative of your brand. All templates are built so you can replace the template logo with your own (and we will show you how to do it).
Yes! It is important that your new site is fully representative of your brand. All templates are built so you can change out the colors, fonts and even move things around as you need. Each template is fully customizable as minimally or as much as you want.
The best thing about Squarespace is that it’s DIY friendly. When you purchase a template you get access to our training materials specific to your template purchase to help you update the template with confidence.
Squarespace also has a large library of training and how to videos to help address any questions you have.
Yes! You will need a Squarespace account when you are ready to launch your site live. Wait to purchase the Squarespace plan AFTER we deliver your new template because you do get a free trial to allow you time to get your website updated for your own personal content.
Because of the digital nature of our products, they cannot be returned and are non-refundable. Please email us if you have any specific questions about this before you make a purchase: hello@northlanddesignstudio.com
Yes! We have free email support included with your template purchase. We also offer an ‘extra support’ paid service if you need assistance with something extra.
